Privacy Policy
Privacy Policy
Last updated: May 2026
workfurniture is committed to protecting your privacy and handling personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy applies to:
· https://shop.workfurniture.nz
Throughout this policy, “workfurniture”, “we”, “our”, or “us” refers to Workfurniture Limited.
By using our websites, purchasing products, submitting enquiries, requesting quotations, or engaging our services, you agree to the collection and use of information as outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information including:
· your name
· company name
· delivery and billing addresses
· email address
· phone number
· order and purchase history
· quotation and project information
· account information
· communication history
· payment-related information
We may also collect technical and website usage information including:
· IP address
· browser type
· device information
· website activity
· pages viewed
· referral sources
· cookies and analytics information
2. How We Use Your Information
We may use your information to:
· process orders and payments
· arrange deliveries and installations
· provide quotations and proposals
· communicate with you regarding products or services
· provide customer support
· improve our websites and services
· carry out analytics and reporting
· undertake marketing activities
· send promotional communications where permitted
· detect or prevent fraud or misuse
· comply with legal obligations
3. Shopify & Third-Party Services
Our online store is hosted on Shopify.
We may use third-party service providers and software platforms to support our business operations, including:
· payment processors
· freight and courier providers
· installation contractors
· accounting and invoicing systems
· website hosting providers
· analytics providers
· marketing and advertising platforms
· customer communication tools
These providers may collect, store, or process information on our behalf where reasonably necessary to provide their services.
Payment information is securely processed through Shopify and authorised third-party payment providers.
workfurniture does not store full credit card details.
4. Cookies & Analytics
Our websites may use cookies, pixels, analytics tools, and similar technologies to:
· improve website functionality
· remember user preferences
· understand website usage
· personalise content and advertising
· measure marketing performance
· support remarketing and advertising campaigns
These technologies may collect information about your interaction with our websites.
You may disable cookies through your browser settings, however some website functionality may be affected.
5. Marketing Communications
We may send marketing emails, promotional updates, or product information where permitted by law.
You may unsubscribe from marketing communications at any time by:
· clicking the unsubscribe link in marketing emails
· contacting workfurniture directly
Operational or transactional communications relating to orders, deliveries, accounts, or projects may still be sent where necessary.
6. Sharing Information
workfurniture does not generally sell personal information to third parties.
We may share information where reasonably necessary with:
· suppliers and manufacturers
· freight and logistics providers
· installation contractors
· software or technology providers
· payment providers
· professional advisers
Where reasonably necessary to provide quotations, space planning, furniture layouts, product recommendations, manufacturing, delivery, or installation services, workfurniture may share relevant project information with suppliers, manufacturers, installers, freight providers, and service partners. This may include floor plans, layout drawings, project specifications, delivery details, or related project documentation.
· law enforcement or regulatory authorities where required by law
Information may also be disclosed in connection with a business sale, restructuring, or acquisition.
7. Overseas Data Storage
Some information may be stored or processed outside New Zealand using trusted cloud-based or third-party service providers.
By using our websites or services, you acknowledge that overseas storage or processing may occur.
workfurniture takes reasonable steps to work with reputable providers that maintain appropriate security standards.
8. Security
workfurniture takes reasonable steps to protect personal information from:
· unauthorised access
· misuse
· loss
· disclosure
· alteration
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Customers are responsible for maintaining the security of their account credentials and devices.
9. Access & Correction
You may request access to, or correction of, personal information we hold about you.
Requests can be made by contacting us using the details below.
We may require verification of identity before releasing or updating information.
10. Third-Party Websites
Our websites may contain links to third-party websites or services.
workfurniture is not responsible for the privacy practices or content of external websites.
11. Changes to This Policy
workfurniture may update this Privacy Policy from time to time.
Updated versions will be published on our websites and take effect from the published revision date.
12. Contact Information
For privacy enquiries or requests, please contact:
workfurniture
Email: hello@workfurniture.nz
Phone: 09 393 7555
Websites:
· https://shop.workfurniture.nz